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Terms of Service

Terms of Service for our platform - your rights and responsibilities when using our services.

Last Updated: [01/09/2026]

These terms of service ("TOS", "terms", "conditions", "disclaimers", "contract", or "agreement") are entered into between AUTOARK INTELLIGENT TECHNOLOGY (HONG KONG) CO., LIMITED(“AutoArk”, “we”, “us”, or “our”) and the entity purchasing or using services provided by or through the Platform (“Customer”, “you”, or “your”). If you are purchasing the Services for a third party, you represent that you have the legal authority to bind that party to these TOS and that you will be responsible for their use of the Services.

By using the Platform and Services, you are attesting that you have read, understand, and agree to these Terms, Conditions and Disclaimers and that you agree that your relationship with us is governed by the terms spelled out in the TOS. If you do not agree with these TOS, then you must immediately cease use.

  1. The Services

    1. AutoArk provides an online platform that utilizes artificial intelligence (AI) and large language models to generate investment portfolio suggestions, trading strategies, and perform historical backtesting based on natural language input and user parameters (the "Platform"). All such AI-generated outputs are collectively referred to as "AI-Generated Content." The "Services" mean our provision of access to this Platform.
    2. Third-Party Financial Data. The Platform's functionality is dependent on financial market data provided by third-party suppliers, including but not limited to Massive.com. You acknowledge that: (i) We do not generate, control, or guarantee these data; (ii) Your use is subject to the suppliers' respective terms; (iii) We may suspend access if required by the suppliers.
    3. Payment Processing. All payments are processed by Stripe, Inc. We do not store your full payment details.

  2. Your Obligations

    1. You agree to provide AutoArk with accurate information when setting up your account, during our relationship, and when corresponding with us. On occasion, we may need to communicate with you by e-mail or telephone about the Services. You agree to maintain a working e-mail address that is monitored daily and to promptly inform us of any changes to your e-mail address or phone number. We have no responsibility, or liability, for interruptions in the Services, or damages of any sort, based on communications that are misdirected because of your failure to provide us with updated contact information. You furthermore agree to complete any data entitlement surveys presented within the platform fully and truthfully in order to maintain compliance with exchange regulations.
    2. You may only use the Platform as set out in these TOS and in any documentation we provide to you. To the extent you allow third parties to use the Platform, you agree to (i) limit their use so that it is consistent with the prior sentence; (ii) cause such third party to comply with the terms of these TOS and the Privacy Policy; and (iii) remain responsible for any breach of the terms of these TOS or the Privacy Policy by such third party.
    3. The Platform may contain trademarks or other ownership notices. You agree not to obscure or remove those notices. The Platform may only be used in a manner that is consistent with the law of the jurisdiction governing these TOS, and where you are located.

  3. Term

    1. The Effective Date of these TOS will be the day on which you click “I accept” as recorded by our servers, or the date on which you first access or use the Platform, whichever is earlier. These TOS will begin on the Effective Date and remain effective during at all times in which an Order remains open.
    2. The Services will renew monthly, quarterly, or annually, as available, and as specified in your Order, and the first such term shall be referred to as the Initial Term. After the expiration of the Initial Term, the Services will renew for successive periods of equal length (each, a “Renewal Term”).
    3. In some cases, AutoArk will offer a trial period. The trial period may be paid for a fee, or may be free, as indicated on the trial signup page. During the trial, you will be subject to the same terms and conditions set forth in this document as if you were a paid subscriber. During the trial period, you can cancel anytime and disable future automated renewal.
    4. It is your responsibility to manage your subscription.

  4. Payment

    1. Subscription. Access may require a paid subscription ("Subscription"), which automatically renews at the stated frequency (e.g., monthly or annually) unless cancelled at least 24 hours before the end of the current billing period.
    2. Free Trial. We may offer a free trial. You may be required to provide payment information to begin the trial. Your Subscription will automatically convert to a paid plan at the trial's end unless you cancel beforehand.
    3. Cancellation & Refund. You may cancel future renewals via your account settings. Unless required by law, fees are non-refundable. However, if you cancel a paid Subscription within 30 days of its initial purchase and request a refund, we will provide a full refund for that Subscription.
    4. Price Changes. We may change fees. We will notify you at least [90] days in advance, and the change will apply to your next renewal.

  5. Termination

    1. Terminating your account disables future automatic renewal. It does not change the status of any past or current invoices. All invoices currently due must be paid to settle the account. You will continue to have access to AutoArk until the expiration of your pre-paid time period or trial period.
    2. Termination for Your Violation of our Policies. We reserve the right to immediately suspend the Services and/or terminate any Order for a violation of any provision of these TOS, or any of our policies, including the Privacy Policy; or use of the Services in a manner that is contrary to law or generally accepted internet standards. You are not entitled to any type of notice or dispute resolution process should we exercise these rights, nor will you receive a refund of any Fees.
    3. Effect of Termination. Expiration or termination of any Order will not affect any rights of obligations of either party that (i) came into effect upon or after expiration or termination of such Order; or (ii) otherwise survive the expiration or earlier termination of such Order and were incurred by the parties prior to such expiration or termination. Upon expiration or termination of an Order, you must promptly satisfy any unpaid balance. AutoArk is not liable for the return of any paid Fees, whether earned or unearned, for any termination prior to the completion of a full term.

  6. Licenses and Intellectual Property

    1. License from AutoArk to you
      1. AutoArk grants to you a limited, revocable, non-exclusive, non-transferable, worldwide, license to use technology provided by AutoArk solely to access and use the analytical engines provided by us (collectively, the “AutoArk Technology”) as part of the Services, as well as the reports generated by the Services (“Reports”). This license extends only to those users associated with your account (“Registered Users”). This license terminates on the expiration or termination of these TOS.
      2. Except for the license rights set out above, this license does not grant any additional rights to you. All right, title and interest in the AutoArk Technology shall remain with AutoArk or AutoArk’s licensors. Except as expressly set forth in these TOS, you do not have the right to transfer, lease, lend, sublicense, resell, or distribute; use for timesharing or service bureau use; or allow any third parties to access any portion of the AutoArk Technology. You are not permitted to circumvent any devices designed to protect AutoArk’s, or its licensor’s, ownership interests in the AutoArk Technology provided to you. In addition, you may not modify, reproduce, decompile, reverse assemble, reverse engineer or create derivative works based on any portion of the AutoArk Technology or any other aspect of the Platform. Upon termination of these TOS, you shall cease using and delete any AutoArk Technology that is in your possession. You shall cause any third parties who have accessed the AutoArk Technology to do so as well.
      3. Other than the licenses provided to you in this paragraph, AutoArk reserves all right, title and interest in, and to, the AutoArk Technology, including the Platform. This reservation of rights includes, but is not limited to, any derivative uses, improvements or enhancements to the Platform, and also includes any trademark or copyright interest in the Platform.
      4. You may provide at your discretion, or we may request, input or feedback regarding the Platform or Services, including, without limitation, comments or suggestions regarding the possible creation, modification, correction, improvement or enhancement of a portion of the Services or another AutoArk site, service or product (“Feedback”). You acknowledge and agree that any Feedback will be considered confidential and proprietary information of AutoArk and you hereby assign to us all right, title and interest in and to such Feedback. We will be entitled to use Feedback for any purpose without restriction or remuneration of any kind.
    2. Licenses from you to AutoArk
      1. We may use information you provide, or information gathered from your usage of the Platform and Services for the purpose of providing technical support with the implementation, operation or administration of the Services (“Operational Information”), and you grant us a license to do so. Operational Information, as well as aggregate information gleaned from the operation of our business in general, will be used to improve the Services or to create new products and services. We shall be the exclusive owners of the resulting intellectual property. You waive any rights you may have in this intellectual property, and assign all right, title and interest in it to us and agree to cooperate with us to secure our rights. We may sell this Operational Information, otherwise monetize it, or use it to offer other products and services to you. You will not be compensated for this use or have an ownership interest in it.
      2. This license terminates on the expiration or termination of these TOS, except as it relates to historical information that is used in aggregate and not identifiable to your organization, which may be retained by AutoArk.

  7. Representations and Warranties; Compliance.

    1. Each party warrants to the other that: (i) such party has the power, authority and legal right to enter into these TOS and any applicable Order; and (ii) such party has the power, authority and legal right to perform such party’s obligations under these TOS and all incorporated provisions.
    2. You represent and warrant to AutoArk that: (i) you have the experience and knowledge necessary to use the Platform; (ii) you will not rely on the information provided by AutoArk and will do other reasonable due diligence before entering an investment or trade decisions.
    3. Compliance. You agree not to use the Platform in any way or for any purpose that would violate, or have the effect of violating, any applicable laws, rules or regulations or any third-party rights, including, without limitation, any law or regulations governing public securities, markets and trading.

  8. Accuracy of Information and Nature of AI-Generated Content

AutoArk relies on third-party data and probabilistic AI models. THE AI-GENERATED CONTENT IS PROVIDED FOR INFORMATIONAL AND RESEARCH PURPOSES ONLY. We make no warranties regarding its accuracy, completeness, or reliability. You expressly acknowledge and agree that AI models, including large language models, can generate incorrect, misleading, or incomplete outputs (sometimes called "hallucinations"), and all AI-Generated Content should be independently verified before any reliance.

  1. Not Investment Advice / Limitations of AI and Backtesting

The AI-Generated Content is NOT INVESTMENT, FINANCIAL, OR TRADING ADVICE. You are solely responsible for any investment decisions.

Backtesting shows hypothetical past performance, not a prediction of future results. It relies on historical data which may be imperfect, and does not account for all real-world trading factors. The use of AI introduces additional uncertainty in strategy generation and simulation.

  1. Investment Decisions

You assume all risk associated with investment decisions that you decide to make based on information you find inside of the Platform or in AutoArk’s analysis of a particular stock or security. You represent that you understand that AutoArk depends on potentially inaccurate third party information and unproven formulas and mathematical sequences and thus cannot be depended on to provide accurate investment advice. Before executing any trade, you should consult with a registered and licensed professional and/or conduct your own extensive due diligence utilizing multiple sources of information. AutoArk is NOT responsible if you do not heed this warning and make investment decisions based on information from AutoArk.

  1. Disclaimers

    1. THE PLATFORM, SERVICES, AND THE SCRIPTS, REPORTS, ANALYTICAL ENGINES, AND OTHER AutoArk TECHNOLOGY ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. OTHER THAN AS EXPRESSLY SET OUT IN SECTION 7 OF THIS AGREEMENT, AutoArk HAS NOT MADE, AND DOES NOT MAKE, ANY WARRANTIES WHETHER EXPRESS OR IMPLIED. THIS DISCLAIMER INCLUDES, BUT IS NOT LIMITED TO, THE WARRANTIES OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, ACHIEVEMENT OF PARTICULAR RESULTS, OR WARRANTIES OF MERCHANTABILITY AND TITLE. NO WARRANTIES ARE CREATED BY ANY COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. AutoArk DOES NOT WARRANT THAT THE SERVICE WILL BE SUITABLE FOR YOUR NEEDS, UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. AutoArk CANNOT AND DOES NOT GUARANTEE THAT THE SERVICE WILL WORK ON ALL WEBSITES, AS SOME WEBSITES MAY NOT BE COMPATIBLE WITH THE AutoArk SERVICE. AutoArk IS NOT RESPONSIBLE FOR ISSUES RELATED TO BROWSER COMPATIBILITY. AutoArk IS NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO, OR FROM, YOU VIA THE SERVICE PROVIDED BY US. AutoArk SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES REGARDING SERVICES PROVIDED BY THIRD PARTIES, REGARDLESS OF WHETHER THOSE SERVICES APPEAR TO BE PROVIDED BY AutoArk. NO WARRANTIES MADE BY THESE THIRD PARTY ENTITIES TO AutoArk SHALL BE PASSED THROUGH TO YOU, NOR SHALL YOU CLAIM TO BE A THIRD PARTY BENEFICIARY OF SUCH WARRANTIES.
    2. THIS WARRANTY DISCLAIMER EXTENDS TO ANY ORAL OR WRITTEN INFORMATION YOU MAY HAVE RECEIVED FROM AutoArk, ITS EMPLOYEES, THIRD-PARTY VENDORS, AGENTS OR AFFILIATES. YOU MAY NOT RELY ON SUCH INFORMATION.
    3. IN THE EVENT THE AutoArk WEBSITES CONTAIN LINKS TO THIRD-PARTY WEBSITES, YOU AGREE THAT SUCH THIRD-PARTY WEBSITES ARE NOT UNDER AutoArk’S CONTROL AND AS A RESULT (I) AutoArk IS NOT RESPONSIBLE FOR ANY ASPECT OF SUCH THIRD-PARTY WEBSITES, AND (II) YOU ACCESS SUCH THIRD-PARTY WEBSITES STRICTLY AT YOUR OWN RISK. SUCH LINKS ARE PROVIDED MERELY AS A CONVENIENCE TO YOU AND DO NOT INDICATE ANY ENDORSEMENT OR RECOMMENDATION BY US.

  2. Limitation of Liability

    1. IN NO EVENT WILL AutoArk’S LIABILITY HEREUNDER EXCEED THE AGGREGATE FEES ACTUALLY RECEIVED BY AutoArk FROM YOU FOR THE [ONE (1)] MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY. FOR THE PURPOSES OF THIS PARAGRAPH ONLY, THE TERM AutoArk SHALL BE INTERPRETED TO INCLUDE AutoArk’S EMPLOYEES, AGENTS, OWNERS, DIRECTORS, OFFICERS, AFFILIATES, AND THIRD PARTIES PROVIDING SERVICES TO YOU THROUGH AutoArk.
    2. YOU AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WILL NOT, UNDER ANY CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, HOLD AutoArk OR ITS LICENSORS, AGENTS, EMPLOYEES, OFFICERS AND/OR THIRD PARTY VENDORS, LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, COST SAVINGS, REVENUE, BUSINESS, DATA OR USE, OR ANY OTHER PECUNIARY LOSS BY YOU, ANY END USERS OR ANY OTHER THIRD PARTY. YOU AGREE THAT THE FOREGOING LIMITATIONS APPLY WHETHER IN AN ACTION IN CONTRACT OR TORT OR ANY OTHER LEGAL THEORY AND APPLY EVEN IF AutoArk HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; YOU AGREE THAT IN THOSE JURISDICTIONS AutoArk’S LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

  3. Notices

Notices will be sent to you at the address you provide to us. It is your obligation to ensure that we have the most current address for you in our records. Please refer to our website, for contact information for most issues, including technical support and billing.

  1. Force Majeure

Except for the obligation to pay the Fees, neither party shall be liable for any delay or failure in performance due to events outside the defaulting party’s reasonable control, including, without limitation, acts of God, earthquake, labor disputes, shortages of supplies, riots, war, fire, epidemics, failures of telecommunication carriers, delays of common carriers, or other circumstances beyond its reasonable control. The obligations and rights of the excused party shall be extended on a day-to-day basis for the time period equal to the period of the excusable delay. The party affected by such an occurrence shall notify the other party as soon as possible, but in no event more than ten days from the beginning of the event.

  1. Dispute Resolution (Arbitration)

    1. Agreement to Arbitrate. You and we agree to resolve any dispute, claim, or controversy arising out of or relating to these TOS or your use of the Service through final and binding individual arbitration, rather than in court. This includes any claims based on contract, tort, statute, or any other legal theory. YOU AND AutoArk HEREBY WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING.
    2. Opt-Out Right. You have the right to opt out of this arbitration agreement. If you do not wish to be bound by this Section 15, you must notify us in writing at contact@autoark.ai within thirty (30) days of the date you first accept these TOS. Your notice must include your full name and a clear statement of your intent to opt out of arbitration. If you do not opt out within this 30-day period, you will be bound to arbitrate disputes in accordance with this Section.
    3. Arbitration Procedures. The arbitration will be administered by the Hong Kong International Arbitration Center (the “HKIAC”) for arbitration in Hong Kong under its Commercial Arbitration Rules then in effect. The arbitrator will have exclusive authority to resolve any dispute regarding the enforceability of this arbitration agreement.
    4. Governing Law. The laws of Hongkong govern these TOS and your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

  2. No Waiver.

No waiver of rights under these TOS, or any AutoArk policy, or agreement between you and AutoArk, shall constitute a subsequent waiver of this or any other right under these TOS.

  1. Assignment.

These TOS may be assigned by AutoArk. They may not be assigned by you without AutoArk’s prior written consent. These TOS shall bind and inure to the benefit of the corporate successors and permitted assigns of the parties.

  1. Severability.

In the event that any portion or provision of these TOS become or are declared to be illegal or otherwise unenforceable by any court of competent jurisdiction, the parties agree that the provision will be deemed modified to the least extent necessary to make it enforceable, and all other provisions of this Agreement will remain unaffected.

  1. No Agency.

These TOS do not create any agency, partnership, joint venture, or franchise relationship. Neither party has the right or authority to, and shall not, assume or create any obligation of any nature whatsoever on behalf of the other party or bind the other party in any respect whatsoever.

  1. Privacy.

These TOS incorporate our Privacy Policy by reference. To the extent that these agreements conflict, these TOS shall prevail, followed by the Privacy Policy. In certain cases, you may purchase services from us using another agreement which is also incorporated into these TOS. If that agreement conflicts with these TOS, the terms of that agreement will prevail over the TOS, but only to the extent that the agreements conflict. After that, the agreements will have the precedence set out above.

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Last updated: 1/30/2026